Return & Refund Policy

Effective Date: [07/Juy/26]

At [Pareez Hub], customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please read this Return & Refund Policy carefully to understand your options.

1. Return Eligibility

To be eligible for a return, your item must:

• Be returned within [5 DAYS] of the delivery date.
• Be unused, unworn, and in its original condition.
• Include all original packaging, tags, accessories, manuals, and free gifts (if applicable).
• Be accompanied by proof of purchase, such as your order confirmation or invoice.

We reserve the right to decline returns that do not meet these eligibility requirements.

2. How to Request a Return

To initiate a return:

1. Contact our customer support team at [syeed7pareez86@gmail.com] within [2 DAYS] of receiving your order.
2. Provide your order number, reason for the return, and clear photos if the item is damaged, defective, or incorrect.
3. Our team will review your request and provide return instructions if your request is approved.

Please do not send items back without receiving return authorization, as this may delay or prevent processing.

3. Return Timeframe

Return requests must be submitted within [2 DAYS] from the date your order is delivered.

Items returned after this period may not be accepted unless required by applicable law or approved by [Pareez Hub].

4. Refund Process

Once your returned item is received and inspected:

• We will notify you of the approval or rejection of your refund.
• If approved, your refund will be issued to your original payment method whenever possible.
• Refunds will be processed within [24 Hours] after approval.

Depending on your bank, card issuer, or payment provider, it may take additional time for the refunded amount to appear in your account.

Shipping charges and other non-refundable fees, if any, are generally not refunded unless the return is due to our error or a defective product.

5. Exchanges

We offer exchanges for eligible products, subject to stock availability.

You may request an exchange if:

• You received a defective or damaged product.
• You received the wrong item.
• You require a different size or variant (if applicable and available).

If the requested replacement is unavailable, we may offer a refund or store credit, depending on the circumstances.

6. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered:

• Contact us within [2 DAYS] of delivery.
• Include your order number and clear photographs or videos showing the issue.
• We will review your request and, if approved, arrange for a replacement, exchange, or refund at no additional cost to you.

Please retain the original packaging until your request has been resolved.

7. Non-Returnable Items

The following items are generally not eligible for return or refund unless they arrive damaged or defective:

• Products marked as "Final Sale" or "Non-Returnable."
• Gift cards and promotional vouchers.
• Personalized or custom-made products.
• Perishable goods.
• Digital products or downloadable content.
• Opened or used personal care, beauty, or hygiene products.
• Items damaged due to misuse, negligence, improper handling, or normal wear and tear.

Additional product-specific exclusions may be mentioned on the relevant product page.

8. Return Shipping Costs

If the return is due to:

Our Error

• Wrong item shipped.
• Defective product.
• Damaged product upon delivery.

We will bear the return shipping costs.

Customer Preference

• Change of mind.
• Incorrect size selected by the customer (where exchanges are offered).
• Ordering the wrong product.

The customer may be responsible for the return shipping charges unless otherwise stated.

If applicable, any return shipping fees will be communicated before the return is processed.

9. Cancellation of Orders

Orders may be cancelled before they are shipped by contacting us as soon as possible.

If an order has already been dispatched, cancellation may not be possible. In such cases, you may request a return after receiving the product, subject to this Policy.

10. Refund Exceptions

Refunds may be reduced or declined if:

• Returned items are missing accessories or original packaging.
• Products show signs of use, damage, or alteration caused after delivery.
• The return request does not meet the eligibility requirements outlined in this Policy.

11. Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Store Name: [Pareez Hub]

Email: [syeed7pareez86@gmail.com]

Phone: [9390252005]

Business Address: [Hyderabad / Hafeezpet / Genpect Corner / 500049]

Customer Support Hours: [10 AM to 6 PM]

Our team will make every reasonable effort to resolve your concerns promptly and ensure you have a positive shopping experience.